In the unlikely event that you receive the wrong item(s) or your item(s) arrive damaged or faulty, please get in touch as soon as you receive them, with a photo, and either a refund will be issued or a replacement item(s) will be sent out to you.
If you have not received your item within 7 days of ordering, or if you have ordered a bespoke product 7 days after filling in the online consultation form, please get in touch.
Please note that I am unable to accept the return of items unless they are returned unopened (i.e. no broken seals) and/or in the original condition at point of receipt or faulty.